About the customer A technology product company, offered its highly rated resource planning software to about 120 customers spread across USA, Canada and Europe. Featured by Gartner and with significant presence in the Retail, Manufacturing, Energy and Healthcare sectors, the company rode a growth wave for about 10 years. Context Things changed very quickly when its customers started getting offers from other vendors who showed greater ability to mine data, derive insights and provide actionable intelligence. These capabilities were not part of this company’s product suite. Building these modules in-house […]
Manufacturers spend a great deal of money on warranty costs, anywhere between 2-5% of sales. Therefore, proactively streamlining claim processes, detecting emerging defects and fraud helps improving not only the bottom line but also customer satisfaction. While manufacturers want to implement Warranty analytics, they face multiple problems with data residing in disparate systems due to the complexity of supply chains, with multiple service providers and call centers handling claims. Telematics or real-stream data gathered from assets is also something manufacturers need to explore for added advantage in claims processing. With […]
Consumer Analytics and Engagement Engaging your customer at the right time with the right offering through the right channel is what defines the engagement needs of today. Consumers are generating an estimated 2.5 exabytes of data every day, through different channels, internal and external, which finance companies must tap into for achieving marketing effectiveness. With disparate sources, such as CRM, ERPs, Social Media feeds, Web Data, with data either structured or unstructured and real-stream, BIRD proves to the most effective analytics platform. Some Use-Cases that BIRD can address Customer Segmentation […]
BIRD Document Egnine Optimized for unstructured data analytics – performs log or any other unstructured document analytics in much faster and optimized way. Full text search – A full text search on data to quickly understand your underlying data. User search results as a data source to perform analytics. Mashup layer Do not leave your legacy systems for analytics – BIRD has more than 50+ connectors for the regular data sources such as CRM, Big Data, Web, real-stream and the structured DB sources. However, even if you have legacy system […]
Embed your product with BIRD Full Stack Augmented Analytics platform to offer advanced ML powered analytic solutions with real-time insights to your customers Create a unique advantage by offering an advanced analytics platform for your customers that is extensively customizable not only through multiple APIs but also with our offering to customize the product to tailor to your needs. Embed BIRD with the same confidence of an in-house software.